Customer Service

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Our HelpCenter should answer almost any question you have about our services, however if you still need help, use the form below to open a support ticket with our support team. Remember to be as specific as possible to ensure your issue is resolved as soon as possible.

Please remember to look through the HelpCenter for the answer to your problem before creating a Support Ticket.

Name:
Email Address:
Phone Number:

Username:
Access Number:

Problem Category:

Operating System:
Browser Type:
Email Program:

Description of Problem
Error messages produced (if any)
How can we recreate the problem?

Support Info

For technical or customer support, please contact us at the following numbers or email addresses.

General Support
1-800-378-9046
Click to E-Mail

Tech Support
1-800-378-9046
Click to E-Mail

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Microthought Network - Fast, Reliable Internet Access, Nationwide - Hi-Speed Dialup Microthought Network is a nationwide ISP offering fast, hi-speed dialup internet access connections through thousands of access numbers. Compatible with all IM programs such as AOL, ICQ and Yahoo! Messenger, Microthought Network offers award-winning webmail that lets you send e-mail from any computer, plus a personalized start page with news, weather, and sports.